Group FAQs
How much time should I plan to spend at Ruby Falls?
What happens if it rains the day I plan to visit Ruby Falls?
Ruby Falls is in which time zone?
Is Ruby Falls a guided experience, or can I go at my own pace?
How long does the Cave Walk to Ruby Falls last?
Is the cave wheelchair accessible?
Are there educational resources for Ruby Falls?
- You must have 15 people or more to qualify for a group rate. Please allow at least one-week advance notice when planning your visit to Ruby Falls.
- The group leader must prepay for the entire group at least 5 days in advance. If mailing a check, checks must be received at least 5 days in advance. No additional guests can be added day of visit.
How much time should I plan to spend at Ruby Falls?
- Please allow 2 - 3 hours at Ruby Falls for the Cave Walk, historic Lookout Mountain Tower, and Gift Shop.
What happens if it rains the day I plan to visit Ruby Falls?
- No matter what the weather looks like outside, Ruby Falls cave is 60 degrees year-round. Comfortable shoes are suggested as the total walk is a little under a mile and the pathways, although paved, are uneven in some places. Heels, sandals, or backless shoes are not recommended.
- Significant rainfall can cause minor flooding along the cavern trail resulting in temporary suspension of tours. If Ruby Falls is experiencing significant rain, please contact us prior to your visit for updates on cave tours or check for updates on our social media channels.
Ruby Falls is in which time zone?
- Ruby Falls is located in the Eastern Time Zone.
Is Ruby Falls a guided experience, or can I go at my own pace?
- All Ruby Falls cave adventures are guided for the safety of guests and to ensure the preservation of the cave. Up to 40 guests may be included in each Cave Walk tour group. Groups with more than 40 participants will be divided into multiple tours.
- Free bus/motorcoach parking available. A parking lot attendant will be available to assist and direct you upon your group’s arrival.
How long does the Cave Walk to Ruby Falls last?
- Underground guided cave tour covers about 4/5 of a mile walk. The majority of the path is level; however, there are a few steps located throughout the tour. The cave tour lasts approximately 70-80 minutes, plus you will want to add time to visit the scenic overlooks and visit the Village Gift Shop. Most visitors plan to spend 2-3 hours at Ruby Falls.
Is the cave wheelchair accessible?
- Due to natural formations, narrow passages and small groupings of steps, the cavern is not wheelchair accessible or stroller accessible. Cave Walk guests should be comfortable standing and walking up to 2 hours, with limited access to seating and keep pace with the group.
- Ruby Falls does not currently have any facilities for group meals, including brown bag lunches.