A couple on a cave walk with a tour guide

Join the
Ruby Falls Team

Important Message

Due to flooding in the cave, Ruby Falls tours are temporarily suspended for the remainder of the day, Wednesday, February 12.

Two kitchen employees smile at the camera

Inclusive

We’re committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We champion our differences and foster a company culture that is inclusive, welcoming, and respectful. We strive to be a diverse workforce that is representative of our guests and community; where we all can thrive and belong.

Ruby Falls is committed to creating experiences that inspire extraordinary connections to nature through wonder and adventure for guests visiting from around the world.

Male employee working at the Ruby Falls gift shop

Flexible

Flexible schedules promote work-life balance.

We believe empowering team members to manage their time effectively increases well-being, helps avoid burnout, fosters innovation and adaptability.

Prioritizing flexibility ensures team members from all backgrounds can equitably participate fully in our workforce.

Limestone castle at Ruby Falls

Historic Legacy

Make Ruby Falls part of your own story and become part of the 96-year legacy of sharing the wonder of nature and adventure with guests from around the globe at Ruby Falls.  Adventure, exploration, and sustainability is in our company’s DNA.

Read about an alumni Ruby Falls team member who discovered their passion for caves while working as a tour guide.

CitiScope bio of former Ruby Falls tour guide

“Into the Unknown: A Caver’s Journey” CityScope® magazine, Winter 2024

Ruby falls male employee standing with a ladder in front of the gift shop

Mission Driven
Core Values Fueled

Ruby Falls is committed to creating experiences that inspire extraordinary connections to nature through wonder and adventure for guests visiting from around the world.

Our core values guide our actions in how we achieve our mission.

Benefits

Our team members are at the heart of everything we do.  Ruby Falls offers a compensation package that includes a variety of benefits* and perks.

  • FREE Admission to Select Attractions

  • Flexible Schedules

  • Employer Paid Medical Insurance, and Vision and Dental Opportunities for Full-Time Team Members

  • Life Insurance for Full-Time Team Members

  • Scholarship Opportunities

  • Exclusive Discounts on Food and Retail at Ruby Falls

  • Ruby Falls Hosted Team Events

  • Paid Time Off for Full-Time Team Members

  • 401K Opportunities

  • FREE Parking

  • Employee Assistance Program

*Eligibility requirements apply

What our team members are saying

"It's cool to see how many people hear about Ruby Falls from all over. One of my favorite memories is actually with a family from South Korea that I got a picture with in front of the waterfall."

Mary

Safety Coordinator

What our team members are saying

"My favorite thing about working at Ruby Falls is definitely the people - my coworkers and the management are the best people I've ever worked with in my entire life."

Taylor

Ruby Falls Ambassador

What our team members are saying

"My favorite thing about working at Ruby Falls is I get to take care of a cave for a living. I love caving. I love nature. And along with that, you get to share that with the public and other team members too."

Drew

Outside Services Team Lead

What our team members are saying

"I love listening to stories and travel experiences and sharing our hospitality with guests."

Bob

Property & Facilities Manager

What our team members are saying

"My favorite thing about working in the gift shop is getting to see the scenery and view from Ruby Falls."

Raymos

Retail Team Member

What our team members are saying

"Learning about geology and the history of the cave and the story of Ruby Falls - It’s just so beautiful."

Hannah

Tour Guide Team Member

What our team members are saying

"I love that no day is ever the same. My job is challenging, rewarding and creativity is encouraged."

Reneese

Events and Facility Rentals Manager
Ruby Falls employees taking a selfie
People working in the Ruby Falls gift shop a guide with a flashlight leads a woman through a cave

Let adventure be your career!

For questions,
Contact Human Resources