Scheduled Elevator Refurbishment Jan. 4 – Feb. 13, 2023 MORE INFO             Advance Reservation Required       

Elevator Refurbishment 2023

Elevator Refurbishment Begins January 4, 2023


Important Info About Visiting While the Elevator is Closed

Beginning Jan. 4, 2023, the cave elevator will be closed for scheduled refurbishment for approximately 6-7 weeks.

While the elevator is refurbished, Ruby Falls will transport guests approximately one mile by bus to the alternate cave entrance. The alternate cave entrance/exit gives guests special access to an additional 700 feet of the cave via a paved pathway.

Please plan an extra 60-minutes (3 hours total) for your visit to allow for extended cave access and round-trip bus transportation.  Plan a little extra time for a casual meal by the fireplace at the Castle Café in historic Ruby Falls Castle and finding a keepsake in the Village Gift Shop.

To board the bus for your cave adventure, please check in at the welcome desk in the ticket atrium approximately 15 minutes before your reservation time.

We’re looking forward to sharing the beauty of Ruby Falls with you!


Keep in mind, an inherent risk of exposure to COVID-19 exists in any public place where people are present.                             

Advance online ticket purchase is required.  Availability of walk-up tickets is very limited, advance ticket purchase online is recommended.

Important to Know

  • If your plans change, you may reschedule your visit. Tickets are valid for one year from the date of purchase.
  • Late arrivals may need to reschedule their cave adventure for a different date based on reservation availability.

Reserve Tickets