Ruby Falls Tour Questions
General Ruby Falls Questions
As always, parking at Ruby Falls is FREE.
Minimum time spent at Ruby Falls is 1 ½ hours. Be sure to allow extra time to visit the Lookout Mountain Tower, enjoy a delicious meal in the Cavern Café, and browse around Ruby Falls top rated gift shops.
Ruby Falls is located on Lookout Mountain near Chattanooga, TN. We are conveniently located near Interstates 24. 75, and 59 and only minutes from downtown Chattanooga. For detailed directions, click here.
Ruby Falls is a guided cave tour back to see a 145-foot underground waterfall. The tour guide will point out several different rock formations and geological wonders throughout the tour.
Due to health guidelines, pets are not allowed on the Ruby Falls tour. There are 4 shaded, fenced kennel areas available at no charge on a first come, first serve basis. Special considerations are taken for service animals. In addition, for small animals or animals which may try and escape, we recommend bringing a pet crate or carrier for use in our kennels.
We do have limited parking available for large vehicles. Upon arrival, a parking lot attendant will direct you to the appropriate place to park. Because these spaces are limited, we recommend arriving before 10am or after 4pm.
No problem! Due to its location, weather is not a factor at Ruby Falls. In fact, rain actually enhances the tour by increasing the volume of water in the cave.
Although the wait time is usually minimal for the Ruby Falls tour, mornings and late afternoons tend to be less crowded.
Ruby Falls Tour Questions
All tours through Ruby Falls are guided.
Tours to Ruby Falls are sent every 15-20 minutes based on demand.
The tour to Ruby Falls lasts on average 1 hour and 15 minutes.
The Ruby Falls tour is approximately 4/5 of a mile.
The Ruby Falls tour is on a paved pathway with only a couple of gradual slopes. There are approximately 35 stairs on the pathway, each paired in sets of 4-5 with handrails provided.
The temperature in the cave is around 60 degrees year round. Comfortable shoes are suggested as the total walk is a little under a miles and the pathways, although paved, are uneven in some places. Heels, sandals, or backless shoes are not recommended.
The Ruby Falls entrance building is handicap accessible. Due to the natural, narrow cave passages, two way traffic, and steps, the cave tour is not wheelchair accessible.
If you have special tour needs, please email firstname.lastname@example.org or call us at 423-821-2544 to discuss potential accommodations and allow time for arrangements to be made prior to your visit. For example, guests with hearing disabilities may request a printed copy of the tour.
Due to narrow passages and steps, strollers are not permitted on the cave tour. For infants and small children, we recommend either front or back carriers; however we do not rent these onsite. Please keep in mind there are places with low ceilings in the cave.
Both cameras and video recorders are allowed on the Ruby Falls tour. Along the way, you will have many excellent opportunities to record the many unusual wonders.