Advance Reservation Required         NEW CASTLE CAFE NOW OPEN!

COVID-19 Update

Important to Know Before You Go

We're excited to welcome you for a Ruby Falls adventure!
Keep in mind, an inherent risk of exposure to COVID-19 exists in any public place where people are present.                             

Advance online ticket purchase is required.  Walk-up tickets are not sold onsite at Ruby Falls.

**Social distancing is not possible in the elevator to the cave and during cave tours due to the narrow cavern trail.** 

If you or anyone in your party answer yes to any of the statements below, your Ruby Falls visit must be postponed.
  • Are you or anyone in your household or group awaiting COVID-19 test results?
  • Do you or does anyone in your household currently have COVID-19?

Entry to Ruby Falls

  • Advance online ticket purchase required for entry to Ruby Falls.  
  • Tickets sell out quickly.  For best availability, purchase tickets several days in advance. 
  • Tickets are available at RubyFalls.com and are not sold onsite at Ruby Falls.
  • Tickets are for a specific date and time of entry.  We are in the Eastern Time Zone.
  • Arrive 20 minutes before the reservation time shown on your ticket. 
  • Late arrivals will need to reschedule their visit and it is possible all tours will be sold-out on your preferred day/time. Tickets are valid for one year from the date of purchase. 
  • If youneed to reschedule your visit, please call 423-821-2544 for assistance.

Exploring the Cave

  • Social distancing is not possible during cave tours due to the narrow cavern trail or in the elevator to the cave. 

Important to Know

  • If your plans change, you may reschedule your visit. Tickets are valid for one year from the date of purchase.

Reserve Tickets